How We Keep Your Data Safe
Security isn't just a checkbox for us - it's fundamental to everything we build. Your image data may contain sensitive information, so we've designed our entire platform with privacy and security as core principles. Here's how we protect your information at every step of the process.
Technology
Private Image Storage
Your uploaded images are completely private and secure. Only you can access your image data - other users cannot view, download, or access your files in any way. Each user's data is strictly isolated.
Image Privacy Protection
Your images may contain sensitive information. We never use your image data to train our models or for any purpose beyond extracting the text you requested. Images are automatically deleted after processing.
SSL/TLS Encryption
All communication between your browser and our servers uses bank-grade SSL/TLS encryption. Your files are protected in transit - no one can intercept them, not even us.
Secure Infrastructure
We use enterprise cloud infrastructure with strict access controls. Our servers are located in certified data centers that meet rigorous security standards.
Activity Monitoring
Our systems automatically flag unusual patterns and suspicious activity. We get alerts immediately if something doesn't look right, so we can investigate quickly.
Temporary Processing
Your images are processed immediately and deleted. We don't store your images permanently - once text extraction is complete, your original files are automatically removed from our servers.
Admin Access Control
Only a small team of authorized engineers can access our production systems, and they must use secure VPN connections with two-factor authentication.
98% Uptime
Our platform is designed for reliability. We maintain 98% uptime with redundant systems and real-time monitoring. You can check our status page anytime.
Isolated Processing
Each image processing job runs in its own isolated environment. Your files never mix with other users' data, and containers are destroyed immediately after text extraction is complete.
Practices
Industry Standards
We follow established security frameworks and best practices. Our infrastructure meets common compliance requirements, and we regularly review our security posture.
Strong Authentication
All team members use two-factor authentication to access our systems. We maintain strict access controls - people only get access to what they actually need for their job.
Clear Privacy Policy
We're transparent about how we handle your data. Our privacy policy explains exactly what we collect, how we process your images, and when we delete them. No legal jargon or hidden clauses.
Security Training
Our team stays up-to-date on security best practices. We do regular training on phishing, social engineering, and other common attack vectors.
Secure Development
Security isn't an afterthought - it's built into our development process from day one. We do code reviews, security testing, and vulnerability scanning before any code goes live.
Incident Response
If something goes wrong, we have a clear plan to respond quickly. We'll investigate the issue, fix it, and let you know what happened and what we're doing to prevent it in the future.